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Privacy Policy

How PGS Vietnam collects, uses, stores, and protects the personal information of visitors to the website vietnamorganic.vn.

The Participatory Guarantee System PGS Vietnam respects and commits to protecting the personal data of producer groups, enterprises, partners, and visitors to the vietnamorganic.vn website, in compliance with Decree 13/2023/ND-CP on personal data protection and relevant legal regulations.

1. Information collected

Personal data and access information

  • Information you provide when contacting or registering: full name, organization/business name, phone number, email address, address, and inquiry content.
  • Automated technical information: IP address, browser type, access time, and pages viewed, aimed at improving website quality.

2. Purpose of use

  • Respond to contact inquiries and consultation requests regarding PGS certification and organic standards.
  • Connecting producer groups, distributors, and consumers within the PGS network.
  • Send information, documents, and activity updates with your consent (you can unsubscribe at any time).

3. Information Sharing

PGS Vietnam does not sell, trade, or rent personal information. Information is only shared with members of the PGS network or partners to the extent necessary to fulfill your request, or when required by competent state authorities.

4. Storage and security

  • Information is stored on systems with security safeguards; only authorized personnel are granted access.
  • The retention period is aligned with the purpose of use and legal regulations, or until you request deletion.

5. User rights

You have the right to request access to, correction, or deletion of your personal information, or to withdraw your consent to receive communications by contacting the PGS Vietnam Coordination Committee. Requests will be processed within 07 working days.

6. Cookies

The website may use cookies to remember preferences and track visitor statistics. You can disable cookies in your browser settings; some website functions may be affected.

7. Policy changes

The Privacy Policy may be updated to comply with legal regulations and network operations. The new version takes effect upon being posted on the website vietnamorganic.vn.

Contact Information

PGS Vietnam Coordination Committee — 11th Floor, 1 Ton That Thuyet, Cau Giay, Hanoi.

Phone: +84-24-3227-2806 (office hours, Monday – Friday).

Email: vietnamorganic@gmail.com.